Information Gathered By Us
When you request any of our goods or services we need to know your name, street, suburb, post code, contact telephone numbers and email address.
We gather this information to allow us to process your request and the relevant information is then used by us to communicate with you for a variety of purposes.
We may, on occasion, collect additional personal information from any surveys, competitions, product promotions, and the like, which you complete and return to us.
The information that you provide will enable us to provide further information about our company, products and services to you, and to contact you.
We may also use aggregated information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. The statistics will not include information that can be used to identify any individual
Information that is Automatically Logged
When you enter our website, we may use your internet protocol ("IP") address to help diagnose problems with our server, to administer our website and to help identify you. Your IP address may also be used by us to gather broad demographic information for other purposes, such as monitoring visitor frequency.
Distribution of Data
Any information that is gathered from visitors to this website is used by us and third parties whose products and services may be of interest to you. We will also pass on your details to relevant accredited insulation installers, who will contact you to arrange for the quotation and or installation of insulation as agreed by you.
We cannot be responsible for the policy or practices of linked sites so we recommend that you consider their privacy policies separately.
Telling You What Information We Hold About You
If you wish to know what information we hold on you please contact us.
Removing and Correcting Information
If you request us to remove your personal information from our database or you wish us to amend or change the information we hold about you on our database, we will remove or amend any such information on your request. Such request should be made by contacting us.